There are 3 core elements to our development process...

Digital strategy

Why, what, when & how

  • We listen to you, talk about your business, marketplace and audience so that we can offer the best advice to match your requirements
  • Through discussion we understand your objectives and set KPIs to ensure that our solution will deliver the best results for your business
  • We engage with your users and key stakeholders to ensure that all requirements are captured and documented
  • We clearly define roles and responsibilities and agree a delivery plan that ensures the project is delivered on time and on budget


Service offering

What we will do for you

  • We offer a bespoke service; everything we do is based on your requirements and is developed specifically for you. We are technology agnostic so we recommend the best platform to fit your requirements
  • User experience matters as it’s your customers who will decide if your site works or not. We plan this experience in detail because we feel it is the key to achieving results
  • Making your site look awesome is fundamental in engaging your audience and encouraging brand advocacy; we work with you to make sure this fits into the wider brand identity
  • Excellence in interface development gives the human touch, presenting simple, fast and friendly user interactions
  • As well as customising your ecommerce or CMS platform we're happy carrying out complex bespoke development and integration


Analysis + measurement

Demonstrating success

  • We offer hosting through specialist partners. Our preferred hosting partner is Microsoft Azure
  • Using analytics tools we review your site regularly and understand what is working and what is not, supporting you in the development of new content and functionality
  • We recommend various enhancements based on the analytics and usability reviews which can be A/B and multivariate tested. This ensures only positive enhancements stay live
  • Our flexible approach to on-going support, maintenance and hosting means that we can tailor our approach to fit with your budget. We can look after everything to do with your website so that you know it is continually improving and it is secure and up to date